Inter-Tel® EncoreCX®

The Ideal Communications Solution for
BUSINESS and RESIDENTIAL Applications

Whether you are at work or at home, today’s diverse environments require advanced communications technology to address new and dynamic ways of facilitating a wide range of voice and data needs. The ability to communicate effectively — in your busy office, home
office or an eclectic household — demands a reliable and integrated system designed to improve communication over the telephone and the Internet.

Introducing Inter-Tel EncoreCX: The scalable, voice-centric platform for small businesses and large residences.

EncoreCX delivers a host of leading-edge standards that makes communication more manageable for today’s small commercial and large residential settings. Whether you operate a retail business, a multi-branch business, a home office or a busy household, EncoreCX offers you a scalable, affordable route to breakthrough technology convergence.

Powerful System
Feature Telephones

The EncoreCX system offers standard analog and digital telephones that allow easy access to powerful system features such as conference, transfer, personal speed dial and voice messaging. EncoreCX digital telephones offer large display screens and dynamic prompts, as well as automatic headset detection, programmable keys with dual color red and green LED indicators, speaker phone operations, and a parallel modem port.

Voice Mobility Options

Inter-Tel Single-line
Cordless Phone

5.8 GHz cordless spread
spectrum analog phone.
Features include Caller ID,
voice mail LED message
indication, headset capability
and speaker phone.

Inter-Tel Multi-line
Cordless Digital Phone

900 MHz digital interface
cordless phone. Features
include 4-line access,
Caller ID, voice message
indication, dedicated transfer,
hold, redial and special
buttons, 3 ring tones
and vibrate.

Inter -Tel EncoreCX Features

System Features
• Account Codes (Forced/Optional)
• Alternative Routing
• Analog Device Support
• Background Music (External MOH)
• Call Barge
• Caller ID Store
• Call Routing
• Central Bell
• Class of Service
• Courtesy Service
• Day/Night Service
• Emergency (911) Service
• Executive/Secretary Service
• Flexible Numbering
• General Call/Ring All
• Hot Line
• Internal Music-On-Hold
• Language (Prompts can be changed to
French or Spanish)
• Least-Cost Routing (LCR)
• Long Line Extensions
• Paging (Digital Telephones; Internal/External
and Meet Me Page)
• Port Swapping
• Station Message Detail Recording
• System Hold
• System Programming: Station or PC
(local/remote)
• System Speed Dial
• Toll Restriction

Telephone Features

• Auto Answer
• Backlit LCD (on ECX 2000)
• Call Back
• Call Duration Display
• Call Forwarding
• Call Park
• Call Pick Up (incoming)
• Call Redirect
• Call Transfer
• Call Waiting (Internal/External)
• Caller ID Store (Name ID/Number ID)
• Camp on Busy
• CO Line Green/Red LED
• Conference (3 party)
• Display Messaging
• Do-Not-Disturb (DND)
• Extension Lock
• External Call Hold
• External Forwarding
• Forward All
• Forward on Busy
• Forward on No Answer
• Follow Me
• Headset Capability
• Hold
• Hookflash
• Intercom Call
• Internal Call Waiting
• Line Access
• Microphone Mute
• Page
• PA Announcement
• Page All
• Park
• Parked Call Pick Up
• Personal Speed Dial
• Programmable Soft Keys
• Redial
• Reminder Call
• Ringing/Message Waiting Light
• Room Monitor
• Speaker Phone
• Tone Protection
• User-Programmable Ring Tones
• Volume Controls

Voice Mail Module:

The optional Voice Module provides:
• Call monitor/call screening
• 40 extension voice boxes
• 10 phantom boxes
• 20 group boxes
• 1 general voice mailbox
• Auto Attendant
(day/night/weekend/temporary)
• Customizable courtesy service
• Record-A-Call
• Remote Message Notification

Group Services
• Up to 20 groups each with 16 extensions:
Incoming ring groups, hunt groups,
internal groups
• Hunt group facilities include: circular,
linear and longest idle hunting – log in
and out of groups; group forward –
group voice boxes

Additional Options
• Battery Backup (requires only internal battery)
• Door Phone
• Doorstrike
• External Music-On-Hold
• Hearing Aid Compatible Headset

Power Supply: 105-125v at 57-63 Hz

Power Fail: 50% of CO Lines can be
configured to operate direct to line in power
fail state

Battery Back Up: 12v 7amp supply battery
(housed in main system) provides 1 hour
operation in average operation mode (battery
optional)

Memory:
• All system configuration and programming
contained in protected Flash Memory
• System is dual Flash allowing continued
system operation during software upgrades