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Managed Services for Computers

MONITORING

  • 24/7 computer health check
  • Identifies issues early on
  • Keeps your business running

SUPPORT

  • Combines monitoring and maintenance
  • Helpdesk support
  • Reduces downtime

MAINTENANCE

  • Automatic patches and updates
  • Improves PC performance
  • Helps you to work smarter

WHAT IS MANAGED SERVICES?

Managed Services is the most cost-effective way to keep your computers and network running optimally.  DuPage Star Technology provides remote monitoring, remote maintenance, and remote support all included with Managed Services.  About 85% of all issues can be resolved remotely.  On-site services incur an additional charge.  DuPage Star Technology includes these add-ons at no addtional cost:

Managed Anti-Virus Service

This replaces your existing anti-virus software. “Managed” means it’s always kept up-to-date and scans are always monitored by a trained technician.

Telephone Support

Get help with computer issues and get your questions answered while speaking with a qualified technician.

Dashboard Access

This is a website where you can go to view the status of your network. You’ll have a username and password that gives you exclusive access to view all of the critical statistics you need.

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WHAT'S IT COST?

Give your computers a constant health check and support service, all at an affordable monthly price.